The Answer-Rate Index
How many Inland Empire home-service businesses say they are open around the clock, and what happens when someone calls in the evening. Counted by us, monthly, with the method printed next to every number. Latest entry: August 2026.
The figures on this page are DREXIFY's own counts of public business listings and of telephone calls DREXIFY placed. They are not customer results, not a testimonial, and not a statement about any individual business. A listing that says open 24 hours is a claim made by that business; a missed evening call is a measurement for that call only.
August 2026
What the listings say
| Trade | Listings surveyed | Listing says “Open 24 hours” |
|---|---|---|
| Plumbing | 139 | 93 of 139 (67%) |
| HVAC | 192 | 116 of 192 (60%) |
| All five trades surveyed | 644 | 303 of 644 (47%) |
Source: our own pull of public Google listing data, 2026-08-30, across 20 Inland Empire cities. Also counted in that pull: 139 of 644 listings had no website; 302 of 644 had ten times fewer reviews than the leader in their city. These are listing facts, not call results.
What happened when we called
No evening calls were placed in August 2026, so there is no measured answer rate for this month. We publish the count only once the calls exist.
Methodology
Listing claims. Public Google listing data pulled with scripts/leak_census.py. A census of qualifying operational listings in the named cities, not a random sample; chains, lead-generation networks and out-of-area numbers excluded. "Claims 24 hours" is what the listing says, not what happens on a call.
Measured calls. Evening call tests placed by hand (src/sales/call_test_log.py). Small n; shown with counts so a percentage never stands alone. When a person answers we say we have the wrong number and hang up. No call is recorded, nothing is sold on the call, and no business is named here.
What this is not.It is not a random sample of every business in the region, and a month's measured count is small. Read the counts, not only the percentages. Each month is added once and never rewritten.
Region: Inland Empire, California. Series last updated 2026-10-08. Questions about the method: team@drexify.tech.
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