Terms of Service
Last updated September 16, 2026. This page summarizes the agreement between you and Drexify Systems LLC ("DREXIFY," "we," "us"). The full service agreement is provided at signup.
What DREXIFY provides
DREXIFY is a done-for-you, automated front desk for local service businesses. Depending on your plan, your business is set up with some or all of NORA (answers every call and text), AVA (confirms bookings and reminders), JUNE (asks for reviews), MAX (works your ads leads and chases open quotes), and CAL (collects payments). Every plan includes hands-on setup by DREXIFY before it goes live.
Pricing & rate lock
Current plans are On Call ($149/mo), Core ($300/mo), and Full Stack ($500/mo), each with a one-time $500 setup fee unless a written promotional offer from us waives it or includes a trial period — billing then starts when the trial ends. Existing clients can add any single agent for $149/mo. Your monthly rate is a flat rate — we never meter your minutes — and it is locked for your first 12 months. Your first 30 days calibrate that rate: at the end of your first month we confirm it against your own measured call volume, effective from your second month, and the confirmed rate is then locked for the rest of your first 12 months. After that, your rate can only move at an annual review, and only to match your own measured call volume, with 30 days' written notice before any change.
Cancellation & refunds
Plans are month-to-month. Cancel anytime, effective at the end of your current billing period — no contracts, no early-termination fee. If you're not satisfied, the monthly fee is refundable within 30 days of your first charge. The one-time setup fee is non-refundable — it pays for real configuration work on your account, done by hand, before go-live.
Leaving DREXIFY
If you cancel, DREXIFY provides a free export of your call data on request, and free number porting to a provider of your choice if we provisioned your phone number. You keep what's yours.
Call recording
Calls to your DREXIFY number are recorded and transcribed to provide the service. The receptionist announces this at the start of every call, consistent with California's two-party consent law (Penal Code § 632).
Liability
DREXIFY's handling of calls — including calls flagged as emergencies — is an aid to your business's own emergency procedures, not a replacement for them. Our liability under this agreement is capped at the fees you paid in the prior 3 months, and we are not liable for indirect or consequential damages. Full terms are in the service agreement provided at signup.
Governing law
This agreement is governed by the laws of the State of California.
Privacy & contact
Questions about these terms, your data, or your account? Email team@drexify.tech.
Let's get your front desk running.
Set up in about a week, by hand, for your business. Flat monthly rate — no metered minutes, no contracts, cancel anytime.
- Flat monthly rate
- No contracts
- Cancel anytime
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